Harness the power of your content and LLMs to help your business grow
Lower support volumes
Onboard new users quickly
Understand user needs
Starter
$120/mo
500 questions and unlimited search
Add some AI magic ✨ to your docs and community.
(Try for free)
Includes:
AI search and chat for your docs
Slack and Discord bots
Out-of-box UI components
Automated content ingestion
Growth
$299/mo
1,000 questions and unlimited search
Leverage all of your content to support users at scale.
(Try for free)
Everything in the starter plan and...
All public sources
LLM-powered reporting
Tune chat responses
API access
Enterprise
Custom
Tailored to your needs
For teams looking for a partner who will go the extra mile.
Everything in the growth plan and...
Any content source
Integrate with your support system
Advanced data and privacy controls
SLAs and dedicated support
Compare plans
Starter$120/mo | Growth$299/mo | EnterpriseSpecific to your needs | |
|---|---|---|---|
AI chat Our AI chat is designed to minimize hallucinations, handle complex and challenging questions, and provide answers scoped to your organization. | ✅ | ✅ | ✅ |
Neural search (optional) Our search engine goes beyond traditional fuzzy-word or semantic search. We use fine-tuned embedding models, chunking strategies specific to each source type, and other advanced strategies to build a semantic knowledge graph of your products. | ✅ | ✅ | ✅ |
Your users | ✅ | ✅ | ✅ |
Internal teams (support, sales, etc.) | ✅ | ✅ | ✅ |
Docs (Docusaurus, Nextra, etc.) | ✅ | ✅ | ✅ |
Website and blogs | ❌ | ✅ | ✅ |
Help center | ❌ | ✅ | ✅ |
OpenAPI and GraphQL schemas | ❌ | ✅ | ✅ |
GitHub | ❌ | ✅ | ✅ |
Slack and Discord threads | ❌ | ✅ | ✅ |
Discourse | ❌ | ✅ | ✅ |
StackOverflow | ❌ | ✅ | ✅ |
PDF, Markdown, CSV, and other file types | ❌ | ❌ | ✅ |
Support desk tickets and FAQs (Zendesk, Intercom) | ❌ | ❌ | ✅ |
Internal sources (Notion, Google Drive, etc.) | ❌ | ❌ | ✅ |
Custom We'll work with your team to ingest your content, regardless of where it lives. | ❌ | ❌ | ✅ |
Every 24 hours (automatic) Never worry about pushing indexes or how to keep your knowledge base up to date. | ✅ | ✅ | ✅ |
Using GitHub Actions or webhooks Trigger a recrawl of your content sources using GitHub Actions or our API to trigger on-demand updates. | ❌ | ❌ | ✅ |
Search bar | ✅ | ✅ | ✅ |
"Ask AI" Chat button | ✅ | ✅ | ✅ |
Embedded chat Incorporate our chat UX directly onto any page, like a help center or in-app support page. | ✅ | ✅ | ✅ |
Light and dark mode | ✅ | ✅ | ✅ |
Custom icons, colors, fonts, and more | ✅ | ✅ | ✅ |
Hand off to support Add custom links to your support channels or even create support tickets in your own support system right from our widget. | ✅ | ✅ | ✅ |
Slack bot (community or internal) Our bot can be added to your community, Slack Connect, or internal channels. | ✅ | ✅ | ✅ |
Discord bot | ✅ | ✅ | ✅ |
Custom agents, copilots, or UXs (API) Use our API to use Inkeep as a RAG tool within your own custom AI copilot or agent. You can also integrate us with CLI tools, automated email flows, or other custom experiences. | ❌ | ✅ | ✅ |
Automatic-tuning based on feedback Our search and chat modes automatically improve based on your users and team's feedback. | ✅ | ✅ | ✅ |
Custom FAQ Create custom Q&A pairs that aren't sourced from your content but are incorporated into your knowledge base. | ❌ | ✅ | ✅ |
Usage analytics Visualize your search and chat traffic. Integrate it with your product and marketing analytics tools to understand how Inkeep impacts your user funnels. | ✅ | ✅ | ✅ |
LLM-powered reports and topical analysis Get quantified insights on what features your users are asking for, what they're getting stuck on, and the tools they use. | ❌ | ✅ | ✅ |
Hands-on support from the founding team Get help directly from our founding team. Available via email, Slack, Discord, or whatever communication channel works best for your team. | ✅ | ✅ | ✅ |
Dedicated implementation and onboarding | ❌ | ❌ | ✅ |
Support and response time SLAs | ❌ | ❌ | ✅ |
Platform uptime SLA | ❌ | ❌ | 99.9%+ |
Privacy policies that protect your data Our providers will never use your conversations to train AI or LLM models. While we may train models specific for your organization, we'll never expose your data to unauthorized third parties. See our privacy policy and terms of service to learn more. | ✅ | ✅ | ✅ |
SSO with Google, GitHub, and Microsoft | ✅ | ✅ | ✅ |
Custom SSO providers and RBAC | ❌ | ❌ | ✅ |
Use your own LLM provider or API keys Choose whether you'd like to exclusively use Azure, OpenAI, or Anthropic as your LLM provider. You can also securely provide your own API keys if you have dedicated capacity from a provider. | ❌ | ❌ | ✅ |
Use your own vector database provider Choose to use your own vector database. Supported providers include Pinecone, Neon, SingleStore, and others. | ❌ | ❌ | ✅ |
De-identification and masking services Upon request, use an out-of-box provider for sensitive data protection or provide your own. | ❌ | ❌ | ✅ |
Custom data processing We'll work with your legal and security teams to ensure data is processed in a way that's compliant with your needs. | ❌ | ❌ | ✅ |
Join over 100+ fast-growing teams using Inkeep